Privacy policy

Last updated: November 15, 2024
At Penguin Consulting LLC, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Who We Are
Penguin Consulting LLC is a company specialized in writing custom software solutions, including mobile and web applications. Our registered office is located at 30 N Gould St Ste R, 82801 Sheridan, WY, USA. For any questions or concerns regarding this Privacy Policy or your data, please contact us using our contact form.

2. Data We Collect
We collect and process various types of personal data to provide and improve our services. This includes:

  • Contact Information: Name, email address, phone number, job title, and company details.
  • Technical Data: IP address, browser type, device type, operating system, and other technical information when you use our website or applications.
  • Usage Data: Information about how you use our services, including pages viewed and actions taken on our website or within our applications.
  • Communication Data: Emails, chat transcripts, and other communications you have with us.
  • Business Data: Project specifications, requirements, and other business-related information provided during our engagement.

3. How We Collect Your Data
We use the following methods to collect data:

  • Directly from you when you contact us, fill out forms on our website, or engage with us through phone or email.
  • Automatically through cookies and similar technologies when you use our website or applications.
  • Through third-party services we use for analytics or marketing purposes (e.g., Google Analytics, customer management tools).

4. How We Use Your Data
We use your personal data for the following purposes:
  • To provide, operate, and maintain our services.
  • To communicate with you regarding projects, updates, and company news.
  • To personalize and improve your experience on our website and applications.
  • To analyze usage and gather insights to enhance our offerings.
  • To comply with legal obligations and prevent fraudulent or illegal activities.

5. Legal Basis for Processing
We rely on the following legal grounds for processing your personal data:
  • Consent: When you provide explicit consent for us to process your data (e.g., subscribing to newsletters).
  • Contractual Obligation: When processing is necessary to fulfill a contract we have with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: For purposes such as enhancing our services, maintaining security, and conducting marketing activities.
  • Legal Compliance: To comply with applicable laws and regulations.

6. Data Sharing and Disclosure
We may share your personal data with:
  • Service Providers: Third parties that assist in providing our services (e.g., hosting providers, email services).
  • Business Partners: Partners involved in joint projects, but only as needed and with appropriate safeguards.
  • Authorities: When required by law or to protect our rights.

We do not sell or trade your personal data to third parties.

7. International Data Transfers
Penguin Consulting LLC may transfer your personal data outside the European Economic Area (EEA) and the United States of America (USA). In such cases, we ensure appropriate safeguards, such as standard contractual clauses, to protect your data.

8. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. When no longer needed, data will be securely deleted or anonymized.

9. Your Rights
Under the GDPR, you have the following rights:
  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (right to be forgotten).
  • Restriction: Request the limitation of processing your data.
  • Data Portability: Request to transfer your data to another organization.
  • Objection: Object to data processing based on legitimate interests or for marketing purposes.
  • Withdrawal of Consent: Withdraw your consent at any time, without affecting the lawfulness of prior processing.

To exercise your rights, please contact us using our contact form.

10. Security of Your Data
We implement appropriate technical and organizational measures to ensure your data is secure and protected from unauthorized access, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

11. Cookies and Tracking Technologies
Our website and applications use cookies and similar tracking technologies to enhance user experience and analyze usage. You can control your cookie preferences through your browser settings.

12. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their respective privacy policies.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you through email or a notice on our website.

14. Contact Information
For any questions or to exercise your data protection rights, please contact us:
Penguin Consulting LLC
30 N Gould St Ste R
82801 Sheridan, WY, USA